PRIVACY POLICY

 

Our contact details

Name: Tim Harrison

E-mail: tim@theupcompany.com#

Address: 26 The Close, Iver Heath, Buckinghamshire, SL0 0HE

We are registered with the Information Commissioner’s Office ZA370851

 

What type of information we hold

We currently collect, process and store the following information:

  • Name
  • Contact details

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Carry out our obligations arising from any contracts entered into between you and us
  • Notify you about changes to our service
  • To administer our business and support those who work with us
  • To comply with legal or regulatory requirements

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time by contacting tim@theupcompany.com
  2. We have a contractual obligation.
  3. We have a legitimate interest.

 

What we do with the information we have

We use the information that you have given us in order to:

  • Supply you with our products and services
  • Send invoices and payment reminders to you
  • Deal with enquiries and complaints
  • Comply with our legal and regulatory obligations

We may share this information with Insights Online who provide services to us.  Sharing your information will be done with your consent. We will also share information if at the request by the Police or any other statutory authority or regulator who has a reasonable need for this information to effectively conduct their business e.g. criminal investigations.

 

How we store your information

Your information is securely stored in Office 365 or by Insights Online.

We will only keep information about you during the term of our contract and following termination, 25 years.

At the end of our retention period, we will securely destroy your information.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at tim@theupcompany.com if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

COOKIE POLICY

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

 

Opting out of Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

TERMS OF USE FOR THIS WEBSITE

Use of The Up Company website constitutes agreement with the following terms and conditions. The Up Company – the trading name for Up! The OD Consultancy Ltd. maintains this website, and the information, documents and materials presented herein, for informational purposes only.

 

Site Use / Content Limitation

All content and software (if any) that is made available to view and/or download in connection with The Up Company, is owned by and is the copyrighted work of The Up Company or its clients. This means that copyright laws, which are governed by the Copyright Licensing Agency (CLA), protect it. Unless otherwise specified, The Up Company website is for your personal and non-commercial use. This means that you may copy, distribute, transmit, display and reproduce information from the website provided it is for personal use or educational use.

 

Copyright Notices

All contents of The Up Company website are copyright ©2017 The Up Company unless otherwise stated.

 

Disclaimers

Information on this site is provided on an “as is” and “as available” basis. The Up Company makes every effort to ensure, but does not guarantee, the accuracy or completeness of the information on its website. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. The Up Company may add, change, improve, or update the information of the website without notice. The Up Company reserves its exclusive right in its sole discretion to alter, limit or discontinue part of this site. Under no circumstances shall The Up Company be liable for any loss, damage, liability or expense suffered, which is claimed to result from use of this site, including without limitation, any fault, error, omission, interruption or delay. Use of this site is at the User’s sole risk.

Information contained in this Website does not imply the expression of any opinion whatsoever on the part of The Up Company concerning the legal status of any country or territory or of its authorities.

The mention of specific companies or certain products does not imply that they are endorsed or recommended by The Up Company in preference to others of a similar nature that are not mentioned.

We make every effort to minimise disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats which are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Up Company accepts no responsibility with regards to such problems (failure of performance, computer virus, communication line failure, alteration of content, etc.) incurred as a result of using this site or any link to external sites.

This site contains message and/or communication facilities and the User shall not do any of the following:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material;
  • Upload or attach files that contain software of other material protected by intellectual property laws unless the User owns or controls the rights thereto or have received all necessary consents;
  • Upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
  • Upload, e-mail, transmit or otherwise make available unsolicited advertising of any goods or services, or conduct or forward surveys, contests, “spam” or chain letters; etc.

The User specifically acknowledges and agrees that The Up Company is not liable for any conduct of any other User, including, but not limited to, the types of conduct listed above.

This site may contain advice, opinions and statements from external Websites. Hyperlinks to non-The Up Company Internet sites do not imply any official endorsement of, or responsibility for, the opinions, ideas, data or products presented at these locations or guarantee the validity of the information provided. The sole purpose of links to other sites is to indicate further information available on related topics. The Up Company reserves the right to deny at its sole discretion any User access to this site or any portion thereof without notice. For site security purpose and to ensure that this Website remains available to all users, this website employs software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage and to detect other possible security breaches.

 

Linking to The Up Company Website

A User who maintains an external Website can include hyperlinks to The Up Company Website or to any of its pages on that external site, without having to ask permission. However, this use must not infringe the rights of The Up Company rights, in particular relating to its logo, acronym and intellectual property rights. A link should not be used for the promotion of an organisation or company, or of any commercial products or services.

 

Unlawful or Prohibited Site Use

You may not use The Up Company website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not attempt to gain unauthorised access to any restricted area/s of The Up Company, Website, other accounts, computer systems or networks connected to, or part of The Up Company computer network. This means that access through hacking, password mining or any other means is strictly forbidden.

 

Website Language

The Up Company is an organisation development consultancy business based in England, accordingly the website is provided as a marketing and information source/resource for customers or prospective customers in English speaking countries. With this in mind, the site has only been made available using the English Language.

This policy is subject to change and will be reviewed and updated from time to time by The Up Company.